The problem
A guest's allergy gets missed on a busy night.
What changes
A booking cannot be seated until the allergy question has an answer.
Demos · Restaurant CRM
Restaurant CRM: The Hoxmere
Enquiries, guests, bookings, bills and the menu for a restaurant with private events and rooms, with allergy notes, tables, tips and service kept together.
Sound familiar?
The problems this Restaurant CRM ends
The problem
A party of six turns up to a table for four.
What changes
The table plan matches party size to seats. Move a booking and the system records who moved it.
The problem
Tables, events and rooms run from three different books.
What changes
Tables, the private room and bedrooms share one book, with room stays on a simple chart.
What you get
What this Restaurant CRM does for you
A table plan you can change
Move bookings around. Anyone displaced is moved for you, and every change is named.
Events and rooms included
Private events and overnight stays sit next to tonight's tables.
Tips handled properly
A tips log with pay-by dates and your own tipping policy.
Guests remembered
Allergies and notes stay with the guest, ready for their next visit.
Inside the demo
Restaurant CRM features you can try
12 things you can click through today, in plain words. Yours can have all of them, or only the ones you need.
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The room, drawn by area
Tables sit in their areas, window, middle, back, banquette and kitchen, with chairs filled when occupied.
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Four live figures
Booked today, in use now, free now and over capacity, right above the room plan.
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Pick an hour
Choose an hour and see which tables are taken, counting any party that overlaps it.
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Overbooked tables turn red
If overlapping parties need more seats than a table has, it turns red, and the booking still stands.
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A table's whole day
Click a table to see its day in order: times, party sizes, status and turns.
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One-click move
It offers up to two free tables that fit the whole visit, and one click moves the party.
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Tables in or out of use
Move a table to another area or take it out of use, and its bookings are kept.
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Bedrooms on the plan
A bed for each sleeper, filled when occupied, with each room marked arriving, leaving or staying.
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The whole house on one screen
Tonight's rooms, bookings held by a rule or too big, guests staying and dining, and the live plan.
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A six-step reservation board
Enquiry, held, confirmed, seated, bill and closed, with no-shows and cancellations kept apart.
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Deposits off the bill
Reservations show their deposit, and the bill takes it off before the amount to pay.
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Room nights and occupancy
A 14-night chart with nights sold and occupancy, where no-shows count and cancellations do not.
Operationally accurate
The rules this Restaurant CRM keeps
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01
Ask before seating
Allergy notes are asked for and confirmed before a booking is seated.
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02
Six will not sit at a four
The table plan will not put a party of six on a table for four.
From this demo to your system
How we build yours
Same idea, shaped around your business: your stages, your words, your rules.
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01
Tell us how you work
A short call about your business, your rules and the tools you use today. You get a free quote.
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02
See the plan before any code
A written plan of every screen and rule, so you know exactly what you are getting.
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03
Click through it every two weeks
A working demo of your own system, like this one, so you can steer it as it grows.
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04
Go live, and own it
Most systems are live in 6 to 12 weeks. Once it is paid for, the code is yours, and our yearly AMC keeps it running, with free patent-pending AI governance included.
Questions
What people ask before they start
We are a restaurant only, no rooms. Is it still for us?
Yes. We build only what you need. Leave out rooms and events, and add them later if you grow.
Will it follow the tipping and tax rules where we trade?
Yes. This demo follows UK rules. We build your tips, tax and policies around the country you trade in.
How long does it take, and who owns it?
Most systems go live in 6 to 12 weeks. Once it is paid for, the code is yours, and our yearly AMC keeps it running.
Built into every system
AI governed by SCRS
Where a system uses AI, the patent-pending firewall swaps client details for tokens before any model reads them.
Nothing sends itself
The system drafts, and a named person releases every message.
Every action logged
Refusals, overrides and exports land in a log nobody can quietly edit.
Keep exploring
More demos to click through
Pelbrook Skin Studio
Enquiries, patients, appointments, consent, photography and stock for an aesthetics clinic. The overview shows what today needs, who is owed a call back, and which messages …
Marlow & Finch
Enquiries, clients, the diary, bills and services for a firm of solicitors, with the conflict register, due diligence and client account in the same place.
Kestrel Search
Submissions, people and clients, interviews, invoices and the rate card for a recruitment agency, with right-to-work checks and references tracked alongside every placement.
Tell us how your business runs
We'll show you what it could look like, measured to fit before anything is built.